What's New

May 1 2024

AC-PRO® -
SAFETY, PRODUCTIVITY, and SUSTAINABILITY.

Utility Relay Company continues to innovate and expand its AC-PRO® family. From a new trip unit designed specifically for modernizing Masterpact NW circuit breakers, to feature enhancements on AC-PRO-II®, and onto the door-mounted BREAKER-IQ® touchscreen, we move forward by empowering our customers to improve safety, increase productivity, and contribute to sustainability.


April 2 2024

April 8th Eyes to the Sky

There is quite a buzz in the Cleveland area – the Total Solar Eclipse is coming, and URC is in the path of totality! In anticipation of this event, our offices will be closed on Monday, April 8.

We stand by our commitment to provide Exceptional Service and we will still be providing customer and technical support, but will not be shipping any product until Tuesday, April 9.

Additionally, we want to see the eclipse through your eyes… Are you living or traveling into the path of totality? Visit us on LinkedIn to share your eclipse photos and experiences by responding to our post for a chance to win cool AC-PRO® merchandise!


July 20 2023

Mitigating Impact of Labor Strike

We understand you may have concerns about a potential strike in the shipping industry that could disrupt supply and lead to shipment delays. Timely deliveries are an important part of your business and we want to assure you that we have made efforts to minimize any disruption. We have established partnerships with alternative carriers to help us manage delivery during this time and we have already started utilizing them. While we cannot control these external events, know that the URC team is fully committed to maintaining the high standard of service you expect from us.


July 18 2023

Introducing the Breaker IQ™

We're happy to introduce BREAKER-IQ™ - a full color touchscreen display, control and data hub for AC-PRO®

BREAKER-IQ™ improves operator safety, reduces arc flash hazards, and enhances operational efficiency. By minimizing the need to physically access the circuit breaker, this innovative product contributes to a safer and more efficient operating environment.

BREAKER-IQ™ will be available starting in Q4 2023.

AC-PRO-II, AK GE Breaker Retrofit AC-PRO-II, AK GE Breaker Retrofit AC-PRO-II, AK GE Breaker Retrofit
Jan 20 2023

AC-PRO® End of Life Announcement

AC-PRO-II, AK GE Breaker Retrofit

Due to component obsolescence and limited availability, we regret to inform you that after more than 26 years, our original AC-PRO® trip unit is approaching end of life.

We estimate that we will no longer be able to supply AC-PRO® trip units starting on July 31, 2023.

While the majority of our customers have already made the switch to AC-PRO-II® over recent years, we do realize this will be an inconvenience for some. We will work to support you as well as possible during this period of transition and moving forward.

Additionally, please note the following:

  • This end-of-life announcement only applies to our original AC-PRO® trip unit, commonly referred to as AC-PRO-I. It does not apply to any other units.
  • The end-of-life date of July 31, 2023 is an estimate and could vary slightly.
  • As the end-of-life date approaches, lead times for AC-PRO® may be negatively impacted.
  • There will be no change to AC-PRO® warranty coverage and support.
  • Out of warranty AC-PRO® units will still be supported but repair capabilities may become limited.
  • If you are unfamiliar with AC-PRO-II® or would like to learn more about its features and benefits, training is available. Simply reach out to your URC Sales Engineer to arrange.

Our original AC-PRO® trip unit has the honorable designation of having the longest production run of any low-voltage trip unit in history. We have produced AC-PRO-I trip units for nearly 27 years and it would have been even longer if it weren’t for situations outside of our control. We are extremely grateful to our many customers who have been longtime AC-PRO® users – many of whom have been users since the very beginning.

While we are putting AC-PRO-I behind us, we are excited to continue providing superior solutions for your electrical protection needs. Our flagship trip unit, AC-PRO-II®, along with AC-PRO-MP®, ZERO-Hertz®, and the recently launched AC-PRO-NW®, all lead the industry with innovative features and untouchable service, delivering the functionality you need when you need it.

Here’s to the next 26 years!


Jan 1 2023

NETA PowerTest 2023 Conference and Exhibition

We are very excited to be taking our breaker modernization course to this year’s NETA PowerTest in Orlando, Florida! Read about the re-tooled course we are calling, “Low Voltage Circuit Breaker Modernization." Follow the link and register for PowerTest today! Powertest.org.


Dec 17 2023

AC-PRO-NW Available for Pre-Order

NETA Customers are already in the know now it's your turn. AC-PRO-NW™ is almost here! Earn your 10% Early Adopter Discount on Pre-Orders of AC-PRO-NW™ placed via our Kit Ordering Guide (KOG) between November 21, 2022 and February 28, 2023! Visit UtilityRelay.com/NW for more details.

AC-PRO-NW


April 9 2020

ABB SACE EMax E3 Series Retrofit Kits NOW AVAILABLE!

Complete protection retrofit kits for SACE Emax E3 circuit breakers.

ABB SACE air circuit breaker series launched in 1990, with many versions now out of production or obsolete. Curb the cost of an expensive replacement with a cost-effective retrofit offered by Utility Relay Company.

  • Replaces OEM PR series trip units
  • The AC-PRO-II® trip unit is installed where existing trip unit was located
  • Reuse OEM Actuator
  • Replacement CTs included in kit

  • March 10 2020

    The Settings Conversion Calculator is Utility Relay’s newest solution. Available to our customers free of charge, this tools allows you to convert the settings from your existing trip unit into similar settings for the AC-PRO® and AC-PRO-II®. Try it for yourself here.


    Dec 6 2019

    Manage your line-up the smart way
    with Smart 1-Line™

    Based on a rugged, touch screen industrial computer, Smart 1-Line™ is URC's modern turn-key solution for monitoring your AC-PRO® and AC-PRO-II® networks at one convenient location.


    July 18 2019

    ABB SACE Retrofit Kits NOW AVAILABLE!

    Complete protection retrofit kits for SACE F1, F2 & F3 circuit breakers.

    ABB SACE air circuit breaker series launched in 1990, with many versions now out of production or obsolete. Curb the cost of an expensive replacement with a cost-effective retrofit offered by Utility Relay Company.

  • Reuse OEM CTs and OEM Actuator
  • The AC-PRO-II® trip unit is installed where existing trip unit was located
  • Support for both AR and PR OEM units

  • April 5 2019

    Smart 1-Line NOW AVAILABLE!

    Based on a rugged, fanless, touch screen industrial computer with a solid-state drive and a 21.5” high-definition touchscreen, Smart 1-Line™ is URC’s modern turn-key solution for monitoring your AC-PRO® and AC-PRO-II® networks at one convenient location. It displays a field-configurable electronic one-line diagram with breaker readings, status, and more. For more detailed information, simply tapping (clicking) a breaker symbol launches the built-in InfoPro-AC® software.

    QT-DISPLAY-IM


    Feb 11 2019

    Introducing the QT-DISPLAY-IM

    The QUICK-TRIP® system is a manually controlled arc flash reduction system. It can reduce trip times when turned on and allows selective coordination between circuit breakers when turned off. If maintenance personal must work on energized equipment, they will first turn the QUICK-TRIP® system on at the breaker feeding the equipment. If a fault occurs, the upstream breaker will trip quickly based on the QUICK-TRIP® settings reducing the arc flash hazard to personnel.

    As part of this system, Utility Relay Company offers the QT-DISPLAY®, which allows settings and messages to be viewed without opening the cubicle door.

    AC-PRO-II® is now compatible with QT-DISPLAY® through the NEW QT-Interface Module®. This module allows backwards compatibility with the display, which previously only worked with the
    AC-PRO®. Due to this change we hope that customers already content with their QT-DISPLAY® will feel confident upgrading to the AC-PRO-II® trip unit and take advantage of the new features it offers.

      QT-DISPLAY-IM Features:
    • Allows the QT-DISPLAY and QT-Switch to be used with either AC-PRO-II or AC-PRO
    • Allows QT-DISPLAY to display Currents, Voltages, Power, Energy, Settings, and Last Trip Data from AC-PRO-II (requires VDM for Voltage, Power and Energy data)
    • Includes USB extension port for AC-PRO-II (For InfoPro-AC software and SAFE-T-TRIP)
    • Requires control power with versatile design accepts 120VAC, 125VDC, or 24VDC
    • Compatable with Existing Products
    • Ideal for:
      • Cubicles where QT-DISPLAY is already installed.
      • Cubicles where breakers with either AC-PRO-II or AC-PRO could be racked in.

      QT-DISPLAY-IM


      February 1 2019

      Smart 1-Line Coming Soon!
      Final development testing for Q1 release!

      Based on a rugged, fully enclosed, touch screen industrial computer with a solid state hard drive the Smart 1-Line™ is URC's modern turn-key solution for monitoring your AC-PRO® and AC-PRO-II® networks at one convenient location. Document, store, and access all your breaker data using built-in software for: Settings, Time Current Curves, Trip History, Waveforms*, and more.

      Visit our promotional page or sign up for our e-mail newsletter to stay up-to-date with the Smart 1-Line release.

      Eaton, Magnum DS Breaker with an AC-PRO-II Kit


      January 2019

      InfoPro-AC Version 2.1 Now Available

      The InfoPro graphical user interface software was developed to provide our customers with on-demand breaker information from a USB connected trip unit.

      In addition to the diverse features InfoPro already offers, version 2.0 and onward allows our users to:

      • Plot Time Current Curves (TCCs) with Test Results
      • Input and Document Breaker Test Results
      • Input and Document “As Found” and “As Left” Trip Unit Data
      • Print and Save Test Reports
      • Perform RS-485 Modbus Communications Test

      Dowload and try our InfoPro for free below! InfoPro-AC is ONLY compatible with AC-PRO-II Trip Units

      Version Compatible Trip Units Download
      InfoPro-AC AC-PRO-II

      QT-DISPLAY-IM




      Listed below are the latest retrofit kits available from Utility Relay Company.

      Eaton, Magnum DS Breaker with an AC-PRO-II Kit

      Eaton, Magnum DS

      • Kits available for 800A to 6000A breakers
      • Reuses the existing actuators
      • Modbus communications standard with
        the AC-PRO-II®
      • Power and voltage information available with the VDM

      ORDER NOW, From our Kit Ordering Guide

       

       

      GE, WavePro Breaker with an AC-PRO-II Kit

      GE, WavePro

      • Kits available for 800A to 5000A breakers
      • Kits are available that reuse the existing actuators or use new mechanical auto reset actuators.
      • Modbus communications standard with
        the AC-PRO-II
      • Power and voltage information available with the VDM

      ORDER NOW, From our Kit Ordering Guide

       


      Siemens, SB Breaker with an AC-PRO-II KitSiemens, SB

      • Kits available for 400A to 5000A breakers
      • Reuses the existing actuator
      • Modbus communications standard with
        the AC-PRO-II
      • Power and voltage information available with the VDM

      ORDER NOW, From our Kit Ordering Guide

       

       


      Square D, SEF/SED Breaker with an AC-PRO-II KitSquare D, SEF/SED

      • Kits available for 800A to 4000A breakers
      • Reuses the existing actuator
      • Modbus communications standard with
        the AC-PRO-II
      • Power and voltage information available with the VDM
      ORDER NOW, From our Kit Ordering Guide

       

       

       

      Westinghouse, SPB Breaker with and AC-PRO-II KitWestinghouse, SPB

      • Kits available for 800A to 4000A breakers
      • 800A to 3000A uses new CT's
      • 4000A breakers use existing CT's
      • Modbus communications standard with
        the AC-PRO-II
      • Power and voltage information available with the VDM

      ORDER NOW, From our Kit Ordering Guide

       

       

      Siemens, WL

      • Kits available for 800A to 3000A breakers
      • Reuses the existing actuator
      • Modbus communications standard with
        the AC-PRO-II
      • Power and voltage information available with the VDM

      Coming Soon to our Kit Ordering Guide

       

       

       

    ISO 9001