EXCEPTIONAL PRODUCTS, EXCEPTIONAL SERVICE.
Since URC started in 1995, our total energy has been focused on one thing, low voltage protection. More specifically, to develop and manufacture retrofit protection products for the low voltage breaker retrofit market. Our company philosophy is simple; produce high quality, easy to use and install products and follow it up with the greatest customer service possible.
Our first product was the ZERO-Hertz®; DC trip unit. We then moved to AC and developed the AC-PRO®; trip unit. Over the years both the ZERO-Hertz®; and AC-PRO®; trip units have become familiar names in the industry. The AC-PRO-MP®; along with other products are offshoots from the original ZERO-Hertz®; and AC-PRO®; trip units. One of our latest products is the AC-PRO-II®; which is 55% smaller than the AC-PRO®; and has additional features to make it easier to navigate, commission, and install. We sell these trip units as part of a complete retrofit kit that is engineered and designed specifically for a particular circuit breaker. Right now, we have over 4,500 different kits! And we’re still not finished!
Over the years we have moved our operation six times. Each time we roughly doubled in square footage in an effort to stay ahead of our continued growth. In our present location we are ready for the future and have sufficient acreage for our planned expansion. However, a building is useless unless it is filled with talented, dedicated and focused people. Utility Relay definitely has that! On average, our employees have been with the company for over 6 years.
As we go through our busy days at Utility Relay Co., we never forget that we owe our success to our dedicated employees and especially to our many loyal customers.
Our Teams
Engineering
URC employs a team of in-house Electrical, Mechanical, Firmware, Software and Communications Engineers who focus on improving current products as well as designing and developing new ones to meet the needs of our customers. All of our engineers are available by phone or email to answer any technical questions our customers may have.
Production
URC’s Production group has a wide range of skills that allow us to manufacture in-house and directly control our quality. Every one of our employees play an important role in manufacturing our products. From CTs to circuits to final packaging, we are proud to have full control over the products delivered into your hands.
Customer Service
Our Customer Service staff is extremely knowledgeable and available when you need us most. They will work with you to determine the exact kit or product that will meet your needs and can help you schedule shipments to any location across the globe.
Sales
Our Sales team provides expertise and market understanding to help you grow your business, and they are available to demonstrate our complete range of solutions. Contact us today to set up demos or meetings for any size group or organization.
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